The workshop is designed to tackle most of the common challenges facing professionals dealing with customers in any field, including sales, presales, proposal writers, post-sales professionals, project managers and any professionals who need to enhance their communication skills to achieve the best results in their line of business.
The workshop shall cover many subjects starting from the preparation stage for any task in hand, all the way till the successful achievement of the task, and passing through the different stages towards the successful delivery of the task, including the optimum ways to collect the necessary data, transforming the data into useful pieces of information, using information to make decisions, and optimize the decision making process towards achieving the desired objectives.
Any professional dealing with customers including sales experts, customer service professionals, project managers, technical experts in charge of creating proposals & delivering services to customers.
Module#0: Introduction & the four stages of learning
Module#1: How to prepare for a task, Physically & Mentally
Module#2 How to lead a fruitful conversation via value proposition
Module#3 Techniques of asking the right questions
Module#4 Optimum ways to handle Complaints and objections
Module#5 Essential Presentation Skills
Module#6 Emotional Intelligence and caring about customers’ psychology
Module#7 Body language & Positive Influencing
Module#8 How to develop an effective personal development plan.
Summary Concluding the learning outcomes & Filling up the evaluation forms.
One Day from 9:00 am to 4:00 pm
Session#1: 9:00am - 12:00pm
Break from 12:00pm - 1:00pm
Session#2: 1:00pm - 4:00pm
Whether you attended the "Fighting for Business As A Winner" workshop or not, It is very common even for workshop attendees to be a bit cautious sharing their real challenges in public, and without a sincere will to change, it might be challenging to “enforce” a positive change.
That’s why this 90 mins One-One meeting is set for every individual to work on particular cases and specific challenges that they believe they are facing and have been holding them back from fulfilling their full potential as sales professionals, and thoroughl discuss their personal development plan.
Any professional dealing with customers including sales experts, customer service professionals, project managers, technical experts in charge of creating proposals & delivering services to customers.
We might be wondering, why One-One Meetings with an external sales enablers could have a much better effect on the performance of the sales professional than traditional One-One coaching sessions with their direct superiors such as sales managers, sales directors, general managers....etc?
(1) In many cases, office politics play a major role in the effectiveness of the feedback process, i.e. It is often perceived as a process with so many factors affecting it other than the plain simple objective of developing the coachee. And that is often leading the coachee to either ignore the feedback, or to lose his/her self-confidence.
(2) Some supervisors tend to lose the sense of how to give effective feedbacks, especially with their tremendous responsibilities and being under pressure from the management at all times, leading them to be more aggressive than they should, lacking patience in listening to the coachee, caring to (Show) their sincere will to improve the coachee…etc. All the characteristics that determines the success of the (giving an objective feedback process) are usually lost along the way when practiced by a direct supervisor, unlike having a neutral unbiased patient outsider, whose KPI’s are set solely based on the improvement of the coachees, hence the feedback process is perceived in this case as a WIN-WIN situation, where the coachees’ results improve, and the coaches succeed in their mission.
90 mins Whenever it's suitable for the attendees and Wherever it's convenient for them to have a constructive and fruitful discussion.
SMASH Q4 program is designed to help you SMASH this year's target, and evolve as a sales professional during the process.
The program is designed specifically to allow us to work together over a period of 3 consecutive months towards one main objective, which is SMASHING your target during the most critical quarter of the year...Q4.
How?
Please Contact Us for detailed information about the program's structure.
What's the expected return on the investment?
Is there anything else I need to know?
And Remember....
The ONE and ONLY Hero is YOU.
It's Your Success....Your Achievement.
And SMASH Q4 program shall support you in the process of getting what's rightfully YOURS, driven by your determination and impeccable ambition.
Are you worried about overlooking details that might help you close the deals you are counting on for a strong finish of the current fiscal year?
Are you not comfortable discussing all the details about every opportunity with your superior due to intolerable criticism or lack of trust?
Do you often think about the same challenge hundreds of times and feel that you are in need of looking at things from a different perspective?
Do you often feel that the solution might be in front of you and you are just unable to see it because of being under pressure all the time, and always seeing thing from the same perspective?
Have you always wanted to try authentic 1-1 coaching, but you were unable to afford it due to the extremely high charges of effective coaches.
Is this fiscal year one of the most challenging, exhausting and devastating years you have ever been through, and achieving your target seems like a miracle?
If the answer to any of the above questions is YES, then the Q4 SMASH program is for YOU.
Please Contact Us for detailed information about the contents. of the program.
3 Months starting from the beginning of Q4 till the end of the fiscal year
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